Privacy Policy

Forever Shine International Co., Ltd. (hereinafter referred to as “we,” “us,” or “our”), the operator of Keishindo in Taiwan, respects your privacy and values the trust you place in us.

When you visit or use the online store (the “Store”) established by us through our SaaS service provider SHOPLINE (“SHOPLINE”), we may collect, process, and use your personal data, including data relating to your employees, representatives, or agents acting on your behalf.
If you browse, register, or make purchases through the Store, we may also collect and process your personal data in accordance with applicable laws.

We recognize the importance of personal data and are committed to safeguarding the integrity and security of the Store.
This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and the choices available to you.

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Contents of This Privacy Policy

• What Personal Data We Collect

• Information You Provide

• How We Use Personal Data

• Cookies and Similar Tracking Technologies

• Processing, Sharing, Transfer, and Disclosure of Personal Data

• Your Rights and Choices

• How We Protect Personal Data

• Updates to This Privacy Policy

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1. What Personal Data We Collect

We may obtain personal data about you from various sources, including when you:

• Visit, register, or make purchases on our Store

• Access or interact with our official social media or social networking pages (including related stores or applications such as Facebook or Instagram)

• Visit the Store, where certain information may be collected automatically through cookies, server logs, web beacons, or similar technologies

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2. Categories of Personal Data You Provide

The categories of personal data collected by the Store may include, but are not limited to:

(1) Identification Data

• Personal identifiers (e.g., name, address, telephone number, email address)

• Financial identifiers (e.g., credit card or bank account information)

• Government-issued identifiers (e.g., national ID number, tax ID, passport number)

(2) Personal Characteristics

• Personal descriptions (e.g., gender, date of birth, size)

(3) Social Circumstances

• Residence and facilities

• Property ownership or rights

• Immigration status (e.g., passport, work permit, residence documents)

• Lifestyle information (e.g., consumption habits, service usage details)

• Membership in charities or other organizations

Please ensure all categories applicable to your business are included.

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3. Information You Voluntarily Provide

You may provide personal data to us in various ways, such as when you register on the Store, make purchases, or interact with us through social media or related extensions.

Such personal data may include:

• Contact information (name, mailing address, email address, phone number)

• Age and date of birth

• Gender and preferred language

• Username and password

• Payment information (payment card number, expiration date, billing and shipping addresses)

• Purchase history

• Product and communication preferences

• User-generated content (photos, videos, reviews, comments, survey responses)

• Information shared via social media platforms

• Device identifiers (e.g., MAC address, IP address, or other online identifiers)

Providing personal data is voluntary; however, failure to provide certain data may limit your ability to access some services or promotions.

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4. Purposes of Collecting Personal Data

We collect personal data for the purpose of providing products and services, including but not limited to:

1. Customer management and services

2. Consumer protection

3. E-commerce and online shopping services

4. Identity verification and fraud prevention

5. Dispute resolution

6. Secure transaction management

7. Debt collection

8. Notifications of products, services, and updates

9. Detection and prevention of errors, fraud, or illegal activities

10. Compliance with applicable laws and regulations

11. Enforcement of terms, conditions, and return policies

12. Other purposes with your consent

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5. How We Use Personal Data

We may use your personal data to:

• Provide requested products and services

• Process payments and transactions

• Confirm orders, deliveries, returns, or refunds

• Manage your account and purchase history

• Respond to inquiries and provide customer support

• Send marketing or promotional communications (with your consent)

• Customize advertisements and content

• Conduct business operations, analytics, and improvements

• Comply with legal obligations and internal policies

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6. Direct Marketing

With your consent, we may use your personal data for direct marketing purposes to promote our products and services.
Marketing communications may be sent via various channels, including telephone, mail, email, SMS, mobile applications, web applications, and social media platforms.

You may opt out of receiving marketing communications at any time by following the instructions provided in the communication or by contacting us as described below. We will cease using your personal data for direct marketing without charging any fees.

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7. Cookies and Similar Tracking Technologies

(1) What Are Cookies

Cookies are small files stored on your device that allow the Store to recognize your browser and remember preferences.

(2) How We Use Cookies

We use cookies to collect device information, IP addresses, browsing behavior, and click data to improve user experience and Store functionality.

(3) Managing Cookies

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Store.

Instructions for managing cookies in major browsers can be found at:

• Google Chrome: https://support.google.com/chrome/answer/95647

• Internet Explorer: https://support.microsoft.com/help/260971

• Safari (Desktop): https://support.apple.com/kb/PH5042

• Firefox: https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer

• Opera: https://www.opera.com/help

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8. Processing, Sharing, Transfer, and Disclosure of Personal Data

(1) Processing

We may engage third-party service providers (e.g., payment processors, logistics providers, technical service providers) to process personal data on our behalf, subject to confidentiality obligations.

(2) Sharing

We do not share personal data with third parties except where required by law, with your consent, or as necessary to provide services.

(3) Transfer

Personal data will not be transferred to third parties except under lawful circumstances such as mergers, acquisitions, restructuring, or legal obligations.

(4) Public Disclosure

We do not publicly disclose personal data unless required by applicable laws or regulations.

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9. Your Rights and Choices

You have the right to:

• Access your personal data

• Request correction or supplementation

• Request cessation of collection, processing, or use

• Request deletion of personal data

• Withdraw consent at any time

To exercise these rights, please contact us via our customer service email.

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10. Protection of Personal Data

We implement appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or loss. However, no system can guarantee absolute security.

For information on how SHOPLINE protects personal data, please refer to:
https://shopline.tw/about/privacy

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11. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time without prior notice to reflect changes in our data practices. Any material changes will be posted on the Store with the updated revision date.